High quality bag and arrived on time!
I got this bag for my fiance for Christmas and it turned out beautiful! Great size for a short weekend trip!
What a great company. The quality of the product exceeded our expectations, but the service was outstanding. During a very busy Christmas season, you reached out to accommodate and make the adjustments to our order, and it still got to us on time!!! We are spreading the good news!
We plan on taking it on vacation in March, I will take a picture and send it to you when we return.
It can be iffy to buy based on reviews alone, but the outstanding reviews and ratings offered for this bag made the decision easy. The bag is beautifully designed and constructed with fine attention to detail and quality. I have ordered mink oil to soften the leather a bit (as it is new) and know that I will treasure this bag for years to come. I haven't had the opportunity to use the bag yet for travel. A truly beautiful piece.
My husband and I purchased this as a gift for my brother who travels for a living. We were amazed at the attention to detail with this purchase, as well as delighted with the hand written letter we received from the owner of the company. Needless to say, my brother was elated with the quality and the uniqueness of this bag, and could not wait to use it! His words, you guys hit a homerun!!!!!!
Crazy horse leather also referred to as saddle leather is made by applying, a kind of wax to a full grain leather surface that has been buffed and smoothed out. The leather has been treated to look and feel aged while retaining its toughness. The more you use it, the better and more unique it looks.
Through wear, naturally, the crazy horse leather will become full of these scratches. The rubbed and scratched areas that show the changes in shades of color, are what reflects the so loved antique and vintage appearance.
We accept returns within 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Certain sale items may not qualify for returns unless they arrive damaged.
Before you return the item, please contact us at firstname.lastname@example.org.
Our backpacks and bags are made to order. We ship most items within 2-4 business days. Once we ship your item we will send you an email. As we ship internationally, shipping times may vary from country to country. Average shipping times are as follows:
1. U.S. - 3-12 business days
2. Canada - 14-20 business days
3. Wordwide - 14-30 business days
Please note that due to unexpected delays, sometimes shipping times can be longer. Please allow up to 20 days for the bags to arrive. If you have any questions, feel free to contact us at email@example.com
Also, feel free to take a look at our FAQ page