From beginning to the end, dealing with Steelhorse leather was a breeze! They were professional and attentive at my every request despite a customized and high quantity order. Beautiful and on time (actually they were even EARLY).
I have many Backpacks. My most favorite before my Steel Horse is my Coach ultra soft leather BP. It is now seven years old and quite tattered, has been all over the world with me and is in urgent need of repair. I chose my Steel Horse Leather BP to “Stand-In” while my Coach is in for repairs. I just love my new Steel Horse Backpack. I only have one issue with my new BP. The straps are not dedicated and cannot be fixed and adjust evenly to wear on my back.
Other then that I’m in love.
LOVE IT. LOVE IT. LOVE IT. LOVE IT. It is absolutely perfect. Its everything as you described. I have been searching and searching and this quality and price is hard to find. Also, I'm very relieved the leather does not smell like others I had to return from other vendors. The strap is so versatile and attractive. The interior is a pleasing green. The comparrments are located for great organization and well made. Also your customer service and responding to my email questions is A+ You now have a loyal customer!!
This bag is beautiful. It looks like it is 100 years old and well loved. Anytime I have it with me, I get stopped by flks who admire it.
Very nice leather, looks like it should hold up well.
Crazy horse leather also referred to as saddle leather is made by applying, a kind of wax to a full grain leather surface that has been buffed and smoothed out. The leather has been treated to look and feel aged while retaining its toughness. The more you use it, the better and more unique it looks.
Through wear, naturally, the crazy horse leather will become full of these scratches. The rubbed and scratched areas that show the changes in shades of color, are what reflects the so loved antique and vintage appearance.
We accept returns within 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Certain sale items may not qualify for returns unless they arrive damaged.
Before you return the item, please contact us at email@example.com.
Our backpacks and bags are made to order. We ship most items within 2-4 business days. Once we ship your item we will send you an email. As we ship internationally, shipping times may vary from country to country. Average shipping times are as follows:
1. U.S. - 3-12 business days
2. Canada - 14-20 business days
3. Wordwide - 14-30 business days
Please note that due to unexpected delays, sometimes shipping times can be longer. Please allow up to 20 days for the bags to arrive. If you have any questions, feel free to contact us at firstname.lastname@example.org
Also, feel free to take a look at our FAQ page