Shipping policy

Shipping Policy

We offer free worldwide shipping on every order. No minimums. No hidden fees.

Order Processing

Orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

During peak seasons or promotional periods, processing times may be slightly extended.

Domestic Shipping (United States)

All U.S. orders ship free.

Estimated delivery time: 3–7 business days after shipment.

Delivery times are estimates provided by the carrier and may vary depending on location.

International Shipping

We ship worldwide at no cost to you.

Estimated delivery time: 7–21 business days depending on destination and customs processing.

International shipments may be subject to duties or import taxes imposed by the destination country. These fees are determined by local customs authorities and are the responsibility of the customer.

Customs delays are outside our control.

Tracking Your Order

Every order includes tracking. You will receive your tracking number once your package ships.

If you have not received tracking information within 4 business days of placing your order, please contact us.

Address Accuracy

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us immediately. Once an order has been processed or shipped, we cannot guarantee address changes.

Lost or Stolen Packages

Once a package has been handed to the carrier, delivery responsibility transfers to the carrier.

If your tracking shows delivered but you cannot locate your package:

  • Check with neighbors or your building’s mailroom

  • Contact the shipping carrier directly

  • Reach out to us and we will assist where possible