The bag look good but I was very disappointed with the service . I tried to reach you guys several times and never got any response about my order . It took sooo long to get here . Not cool
Crazy horse leather also referred to as saddle leather is made by applying, a kind of wax to a full grain leather surface that has been buffed and smoothed out. The leather has been treated to look and feel aged while retaining its toughness. The more you use it, the better and more unique it looks.
Through wear, naturally, the crazy horse leather will become full of these scratches. The rubbed and scratched areas that show the changes in shades of color, are what reflects the so loved antique and vintage appearance.
We accept returns within 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Certain sale items may not qualify for returns unless they arrive damaged.
Before you return the item, please contact us at SteelHorseLeatherCo@gmail.com.
Our backpacks and bags are made to order. We ship most items within 2-4 business days. Once we ship your item we will send you an email. As we ship internationally, shipping times may vary from country to country. Average shipping times are as follows:
1. U.S. - 5-12 business days
2. Canada - 14-20 business days
3. Wordwide - 14-30 business days
Please note that due to unexpected delays, sometimes shipping times can be longer. Please allow up to 20 days for the bags to arrive. If you have any questions, feel free to contact us at firstname.lastname@example.org
Also, feel free to take a look at our FAQ page